We exist to make restaurant technology deployable, repeatable, and reliable.

ServeIQ is built around one outcome: stores that launch cleanly and stay operational. We standardize rollouts, coordinate vendor ecosystems, and run disciplined support—so ops teams don’t fight fires every day.

Talk to the Team Why We Built ServeIQ

Deployment • Infra • Vendor Orchestration • Hypercare • Governance

Restaurants don’t need more tools.
They need execution.

Store technology fails for predictable reasons: inconsistent installs, unclear vendor ownership, “temporary” fixes, and no governance after go-live. ServeIQ was created to solve that execution gap with a single delivery model—standardize once, deploy consistently, and support with discipline.

Standardization

Playbooks, checklists, and templates so rollout waves don’t drift by city or team.

Operational support

Hypercare, escalations, and governance reporting that keeps stores stable after launch.

Built for multi-city operations

We can work with your current vendors and coordinate rollout standards across cities through playbooks, ownership mapping, and governance reporting.

Playbooks

Standard rollout steps

Blueprint → install → config → UAT → go-live

Ownership

Clear escalation paths

Defined L1→L2→L3 flows so incidents don’t bounce around.

Reporting

Governance cadence

Readiness views, incident themes, and improvement actions.

What we optimize for: clean launches and stable ops.

The ServeIQ model is built around execution discipline. These are the principles we apply across rollouts, infrastructure, vendor coordination, and support.

Execution-first mindset

We focus on clean openings and stable operations—not just installs.

Rollout playbooks by store format

Checklists, sign-offs, and handover discipline

Risk flags early, no surprises on go-live

Store-grade reliability

Restaurant environments are chaotic. We design for uptime and fast recovery.

Network and endpoint hardening

Clear escalation ownership (no vendor ping-pong)

Hypercare that closes root causes

Vendor orchestration

We coordinate OEMs/ISVs/field teams so dependencies land on time.

Unified rollout timelines and cutover plans

Escalation ladder + shared incident language

Asset, warranty and responsibility mapping

Governance & visibility

Leadership needs clarity while scaling. We surface readiness and issues early.

Readiness and rollout status tracking

Recurring reporting cadence (weekly/monthly)

Theme-based RCAs and preventative actions

The ServeIQ delivery model, end to end.

A simple workflow that reduces rollout chaos, clarifies vendor ownership, and creates operational predictability.

Blueprint and standardization

We convert tribal knowledge into a repeatable delivery system so every new store looks like the last successful one.

Store blueprint + deployment checklist

BOM + device placement plan

Network topology & provisioning standards

Rollout and cutover execution

Field execution with predictable sequencing—staging → install → config → UAT → go-live—so launches are clean.

Wave-based rollout scheduling

UAT + go-live sign-off workflow

Cutover plan + escalation owners

Hypercare, support and governance

Stabilization after launch with incident discipline and reporting—so stores stay operational while you scale.

Hypercare monitoring window

L1→L2→L3 escalation ladder

RCA themes + preventative actions

About ServeIQ — common questions.

Straight answers, aligned to how restaurants operate in the real world.

ServeIQ is an execution partner for QSR tech—deploying infrastructure and devices, orchestrating vendors, and running SLA-backed support for stable store operations.

Yes. We work with your current OEMs/ISVs and coordinate the ecosystem end-to-end with clear ownership and rollout standards.

We can support multi-city operations via rollout planning, standardized playbooks, and coordinated field execution. If you share your city list and timelines, we’ll propose a coverage plan.

A short discovery call to understand your store formats, current vendor stack, and rollout timeline—then we share a rollout + support model with responsibilities and deliverables.

Let’s make your next launch cleaner.

Share your store formats, timeline, and current vendor stack. We’ll propose a rollout + support model with clear ownership.