Build, launch, and operate restaurant technology at scale.

ServeIQ deploys POS + infrastructure, orchestrates vendor ecosystems, and runs SLA-backed support— so every store launches cleanly and stays operational.

Deployment • Infra • Vendor Mgmt • SLA Support

Services designed for repeatable openings.

Choose a single service line or run the full model end-to-end. We keep stores consistent, vendors aligned, and operations stable.

Launch
Rollout & Deployment

Standardized playbooks for multi-site openings—repeatable, fast, and operationally safe.

Store blueprint + readiness
Cutover & go-live planning
Field execution + QA
Infra
Restaurant IT Infrastructure

Store-grade networks and endpoint readiness designed for uptime and easy support.

WAN/LAN/WiFi design
POS/KDS/printers setup
Stability hardening
Coordinate
Vendor Orchestration

We run the ecosystem so dependencies land on time—OEMs, ISVs, payment, and field teams.

Unified timelines
Escalation ladder
Change control discipline
Support
Hypercare + SLA Support

Launch stabilization + support workflows that reduce downtime and repeat incidents.

Hypercare window
Incident triage + RCA
Asset tracking
Secure
Security Readiness

Practical controls for store environments with governance-ready documentation.

Device hardening
Access + logging
Standards alignment
Visibility
BI & Governance

Operational signals for leadership: readiness, uptime, incident themes, and trends.

Readiness dashboards
Root-cause themes
Governance reporting

An execution workflow built for multi-site scale.

Not just tasks—an operating system for rollouts: standards, checklists, ownership, and governance artifacts that reduce surprises.

How we execute
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ACTIVE STEP
Blueprint & Readiness
Convert rollout ambiguity into a repeatable blueprint—store readiness, mapping, and constraints.
Readiness checklist
Network + device mapping
Risk flags + mitigations
Rollout plan per wave
Built for consistency across stores & cities.
Standardize once → deploy consistently → stabilize fast.

What you get with ServeIQ every rollout wave.

Governance-grade artifacts so leadership sees the same truth across cities, stores, and vendors.

Standards & Playbooks
Blueprint + BOM
Readiness checklist
Go-live runbook
Change control notes
Operational Controls
Escalation ladder
Incident playbooks
Asset + warranty register
Hypercare plan
Governance Signals
Readiness visibility
Incident themes + RCA
Vendor performance notes
Monthly reporting

Common questions, answered.

Share store count + cities and we’ll suggest a rollout model in the first call.

Yes. ServeIQ is vendor-agnostic. We coordinate across your POS, KDS, payments, networking, and OEM ecosystem and keep owners + timelines tightly managed.
We standardize with a blueprint + checklists, enforce stage gates, and track readiness and exceptions centrally so every store meets the same baseline.
We provide hypercare + SLA workflows: incident triage, escalation ladders, root-cause themes, asset tracking, and reporting so operations stay stable.
Yes. We structure standards at the right level (brand-wide + format-specific) so different formats can roll out consistently without breaking governance.

Ready to standardize your tech rollout across cities?

Get a rollout blueprint, vendor owners, and an SLA-ready support model—built for QSR scale.