Building a reliable ecosystem for restaurant tech execution.

ServeIQ is vendor-agnostic today and partner-led tomorrow. We coordinate your existing vendors now, while gradually formalizing a trusted ecosystem for scale.

OEM • ISV • Installers • Support • Governance

A partner model designed for uptime and accountability.

We’re formalizing partner standards around execution quality: consistent installs, clear ownership, support SLAs, and governance reporting.

OEM & Hardware Partners

Devices and peripherals that must work reliably in-store—installed cleanly and supported properly.

POS terminals, printers, cash drawers
Networking gear & store endpoints
Warranty + asset tracking alignment
Software & Platform Partners

POS, KDS, aggregators, and restaurant platforms—integrated with clear ownership and rollout standards.

Configuration templates by store format
UAT + go-live validation checklists
Escalation paths and incident ownership
Implementation & Field Network

Rollout capacity across cities—execution discipline, consistency, and predictable outcomes.

Staging → install → cutover playbooks
Site readiness and risk flags
Wave-based deployment coordination
Support & Operations

Post-launch hypercare and ongoing support that keeps stores stable while you scale.

L1→L2→L3 support flows
Incident triage and RCA themes
Governance reporting cadence

Partner directory: launching soon.

Since we’re early, we’re not publishing a long list yet. For now, we operate vendor-agnostic and coordinate whatever ecosystem you already have.

OEMs & device vendors
We’re onboarding hardware categories and setting install/support standards.
COMING SOON
POS & software platforms
We’re aligning configuration templates and ownership for go-live reliability.
COMING SOON
Install & field partners
Coverage mapping and quality checks are being standardized for rollout waves.
COMING SOON
Support & escalation partners
We’re defining escalation ladders, incident SLAs, and reporting cadence.
COMING SOON

What “partner-ready” means at ServeIQ.

We keep it simple: predictable execution, clean ownership, and support that works in real stores.

Execution quality
Repeatable install/config steps with consistent outcomes across store formats.
Clear ownership
Defined responsibilities for incidents so problems don’t bounce between vendors.
Support discipline
Escalation ladders, response expectations, and a path to root-cause closure.

Ecosystem FAQ, no hype.

We’re early, so we’ll be transparent about what exists today and what’s still being built.

We’re building the ecosystem. ServeIQ works with your existing vendors today, and we’re formalizing partner relationships over time.
Yes. That’s a core part of our model—aligning OEMs/ISVs, installers, and support paths so dependencies land on time and issues don’t bounce around.
Operational quality: consistent delivery, clear ownership, reliable escalation, and the ability to support scale across rollout waves.
A clear scope, coverage footprint, escalation ownership, and the ability to align to standardized install/config/support playbooks.

Want ServeIQ to coordinate your vendor ecosystem?

Share your current stack and rollout plans—we’ll recommend an execution model with clear ownership and support paths.